Return equipment with our professional and safe process to minimize turnaround times
Whether for repair, calibration, troubleshooting or modification, equipment returns at Endress+Hauser follows specific guidance to ensure your request is managed efficiently, and returned items are handled according to local regulations.
Register requests via a convenient and simple process
Follow simple steps to facilitate a speedier returns service
Enable secure handling of your device to an Endress+Hauser workshop
How to send back your instruments
Step 1: Inform our Technical Service via e-mail and receive a mail requesting information on the equipment afterwards.
Step 2: Download the Declaration of Non Contamination (DONC) decontamination sheet and fill it out.
Step 3: Send back the requested information and the DONC decontamination sheet to recieve a notification (case) number.
Step 4: Place the notification number in a visible place on the outside of the equipment box and send your clean product with the DONC to the address below.